FAQ

Orders · Shipping · Returns

When will my order ship?
Please allow 4-6 weeks shipping for preorders. We try to ship everything as promptly as possible, but being a small operation, sometimes it can take a little bit. You'll receive an email notification when your order is shipped, along with a tracking number (if applicable). If you have any questions about the status of your order, please feel free to reach out.
Do you ship internationally?
We currently only support shipping to Canada & the US through our store. If you're international and interested in something from the online store, send us an email.
What's your return policy?
We can only cancel and refund orders prior to shipping/pickup.
A record / tape arrived damaged — what now?
Please reach out with some pictures and your order number, we'll sort it out.
Are you accepting demos/submissions?
Send us a message! We can't promise anything as we might have releases in the pipeline already, but we would love to hear it.
What is the best spot for beers and burgers in Hamilton, Ontario?
Ooey Gooey's at 107 George Street in Hess Village.

Still stuck? Get in touch